Shipping policy

Shipping Policy

At Every Thing Pizzaovens, we aim to process and deliver your order as quickly and reliably as possible. This Shipping Policy explains our delivery options, estimated delivery times and shipping charges for orders placed through our website.

1. Delivery Area

We currently offer delivery within the United Kingdom.

Delivery availability may vary depending on the product, destination and courier service. The available delivery options and applicable charges will be displayed at checkout.

2. Standard Delivery

Standard Delivery: £4.00

Estimated delivery time: 3–5 business days.

Orders of £150 or more qualify for free standard delivery, subject to the delivery options available at checkout.

3. Order Processing

Orders are normally processed after payment has been successfully received.

Processing times may vary depending on product availability, order volume and other circumstances. If there is a significant delay in processing your order, we will contact you using the contact details provided when placing your order.

4. Delivery Times

The delivery times shown on our website are estimates and are not guaranteed delivery dates unless expressly stated otherwise.

Delivery may occasionally take longer due to circumstances outside our reasonable control, including courier delays, severe weather, public holidays, transport disruption, or other unforeseen events.

5. Tracking

Where tracking is available for your order, tracking information may be provided by email after your order has been dispatched.

Please use the tracking information provided to monitor the progress of your delivery.

6. Delivery Address

Please make sure that your delivery address and contact information are correct when placing your order.

We are not responsible for delays or additional delivery costs caused by an incorrect or incomplete address provided by the customer.

7. Failed or Missed Delivery

If a delivery cannot be completed because nobody is available to receive the order, the courier may leave instructions for redelivery or collection.

If you have questions about a missed delivery, please contact the courier using the tracking information provided or contact us for assistance.

8. Damaged Packages

If your order arrives visibly damaged, please contact us as soon as possible.

Please provide your order number and clear photographs of the packaging and the damaged product so that we can investigate the issue with the delivery provider and arrange an appropriate solution where applicable.

9. Missing or Incorrect Orders

If your order has not arrived within a reasonable period after the estimated delivery time, or if you receive an incorrect item, please contact us at:

Email: support@everythingpizzaovens.shop
Phone: +442081506577

Please include your order number and relevant details so that we can investigate the issue.

10. Shipping Charges

Our current standard shipping charge is £4.00.

Standard shipping is free for qualifying orders of £150 or more.

Any additional delivery charges, where applicable, will be clearly displayed before you complete your purchase.

11. Contact Us

If you have any questions about delivery or shipping, please contact us:

Every Thing Pizzaovens
41 Turnham Green Terrace, Chiswick, London W4 1RG, United Kingdom

Email: support@everythingpizzaovens.shop
Phone: +442081506577