Privacy policy

Privacy Policy

At Every Thing Pizzaovens, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase through our website.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

  • Your name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Order and transaction details
  • Information you provide when contacting customer support
  • Technical information about your device and website usage, where applicable

Payment information is processed securely by our third-party payment providers. We do not normally store your complete payment card details on our own systems.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfil your orders
  • Arrange delivery of your purchases
  • Process payments and prevent fraudulent transactions
  • Provide customer service and respond to enquiries
  • Send important information about your order
  • Improve our website, products and services
  • Meet our legal and regulatory obligations
  • Send marketing communications where you have provided the appropriate consent

3. Marketing Communications

We will only send promotional or marketing communications where we have a lawful basis to do so. Where consent is required, you can withdraw your consent at any time by using the unsubscribe option in the relevant communication or by contacting us.

4. Sharing Your Information

We may share relevant personal information with trusted third-party service providers where necessary to operate our business, including:

  • Payment service providers
  • Delivery and shipping providers
  • Website and ecommerce service providers
  • Fraud prevention and security providers
  • Professional advisers where necessary

We only provide third parties with information that is reasonably necessary for them to provide their services.

We may also disclose personal information where required by law, court order, regulatory authority, or to protect our legal rights.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and, where applicable, support marketing activities.

Depending on your location and applicable law, you may be able to control or manage certain cookies through your browser or our cookie settings.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, complying with legal obligations, resolving disputes and enforcing our agreements.

8. Your Privacy Rights

Depending on your circumstances and applicable UK data protection law, you may have rights including:

  • The right to request access to personal information we hold about you
  • The right to request correction of inaccurate or incomplete information
  • The right to request deletion of your personal information in certain circumstances
  • The right to restrict or object to certain processing
  • The right to withdraw consent where processing is based on consent
  • The right to receive certain personal information in a portable format

Some rights are subject to legal exceptions and limitations.

9. Children's Privacy

Our website is not intended for children. We do not knowingly collect personal information from children through our website.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements. The updated version will be published on this page with the relevant update date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Every Thing Pizzaovens
41 Turnham Green Terrace, Chiswick, London W4 1RG, United Kingdom

Email: support@everythingpizzaovens.shop
Phone: +442081506577